Reviews
We pride ourselves in providing customers with top-of-the line heating, cooling, and electrical services. We take concerns very seriously and always aim to make customers 100% satisfied, but don’t just take our word for it. Take a look at what our happy customers have to say about Superior Heating, Air Conditioning & Electrical, Inc. and call us at (763) 422-1721 today.
Read what our happy customers have to say:
Email sent in:
Hi Jackie,
I called a number of companies that offered AO Smith Proline water heaters, but none of the people I spoke with compared to Kelsey. Some wanted to come out and give me an estimate but I didn’t want to wait; I wanted hot water. With everyone I called I explained the reason for my call and was then transferred to someone else. That wasn’t the case with Kelsey and she didn’t miss a beat in answering my questions. She was more knowledgeable about water heaters than most people I spoke with yesterday. The water in Maple Grove is very hard so I wanted a warranty longer than six years and she had a solution; upgrade the Anod rods and AO Smith would extend the warranty. Kelsey also talked to me about (forgive my inept description here) the gas valve possibly not working properly, which may be the reason why my hot water is dangerously hot. She instilled confidence in me so much so that I knew I was going to place the order with Superior just because of Kelsey. She was also knowledgeable about the plumbers and had known one of them most of her life. She spoke very highly about everyone at Superior which reinforced the fact that I was choosing the right company for my water heater.
My current water heater is 50 gallons with 60,000 BTUs and since I sometimes run out of hot water on holidays, I didn’t want to drop the BTUs but didn’t really want to go to 75 gallons either. Kelsey quoted me the 50 gallon, 40,000 BTUs; 50 gallon, 50,000 BTUs; and a 75 gallon, 76,000 BTUs models. Since the 50 gallon, 50,000 BTUs unit wasn’t in stock I was going to purchase the 75 gallon, 76,000 BTU model so it could be installed asap. Full disclosure, I did purchase a AO Smith Proline water heater from another company but ONLY because their supplier had the GPVX50LN (50 gallon, 62,000 BTUs) in stock and could be installed the next day.
I needed to take a few minutes to tell you how impressed I was with Kelsey yesterday. I LOVE it when a woman is knowledgeable in areas where men typically reign! You have an outstanding advocate and representative for Superior Heating, Air Conditioning & Electrical in Kelsey. As long as she’s the face of your company to callers, you are in great hands.
Thank you,
Lynn
Verbal Comment:
Beautiful job done by Tom and Bobby at my home. I only wish I had more work for them. They were amazing!
Donna Lehr
Email sent in:
If we have employees, like the young man who came out, we will be in business forever. He was polite and was able to answer every question without hesitation. Dale was shocked. Also was not ripped off. He never sees any other company do this. So impressed. Send some Superior Heating cards in the mail and he will put them up at both of his shops. He will tell everybody about the service. Thank you for the kind and fast service.
Dale Olsen
A verbal compliment:
From Bryan Siercks who had a no heat service call yesterday and he stated that Mark did a great job at his home. He was very honest, professional and knowledgeable.
Gordy,
Your guys did excellent work installing my new furnace. I’m really happy with it. Nice guys too. I can’t believe how much work it is for them to replace and install a furnace. Lots and lots of details. Their work is perfect. Masters of their craft!
I’m very happy to have a warm house again.
Regards,
Beth
Hi Kelsey,
You and Superior Heating are the absolute best!!! Can’t thank you enough for installing my water heater today! What an amazing company you are. I thought you were life savers when you got my furnace in a couple years ago when it was about 20 degrees below zero and then you go and do it again!! If anyone asks, it will be you I recommend! Chris and Tom did a wonderful job! Getting that heavy old water heater out of the basement was not an easy job. Everything was left neat and clean and both were so nice and polite! You are truly the best. And the same goes for the installation of the air conditioner. Thanks again.
A very grateful customer,
Karen
[serviceareareviewcombo checkincount=”5″ reviewcount=”5″ zoomlevel=”9″] Superior Heating, Air Conditioning & Electric, Inc. has been serving the Twin Cities North Metro Area for over 22 years. Founder Mark Johnson has been in the field of Heating, Ventilation and Air Conditioning (HVAC) and electrical for over 30 years. Our contractors are all licensed specialists in their field and always stay abreast of the latest products and procedures in the heating, cooling, and electrical industries. Superior Heating, Air Conditioning & Electrical, Inc. is a family owned and operated company. Our family name is important to us, and we strive to keep that name associated with fair pricing and quality work. We want all of our customers to know that we care about their comfort. Our attention to detail and knowledge of our field assures our customers of lasting installations and repairs. When it comes to air conditioners and heaters, you can trust Superior Heating, Air Conditioning & Electrical, Inc. for the most advanced techniques in the installation of new equipment. You can also trust our repair specialists for thorough solutions. We look at the whole system and let you know what is needed. If any customer is dissatisfied with our services, we will go back and fix it for free. We encourage customers to voice their concerns and experience with us. Take a look at what your neighbors in Anoka and surrounding areas have to say about our first-rate services!
At Superior Heating, Air Conditioning & Electrical, Inc., we thrive off our customers’ satisfaction and encourage all our customers to provide feedback! Call us at(763) 422-1721 for further assistance!